Frequently asked questions
Everything you need to know about booking on Bytnt. Can't find your answer? Contact us.
Booking
Is booking an appointment on Bytnt free?
Yes. Browsing salons and booking appointments on Bytnt is completely free for customers — there are no booking fees or hidden charges.
Do I need an account to book an appointment?
You'll need to sign in or create a free account so the salon can confirm your booking and you can view, reschedule, or cancel it later from My Bookings.
Can I book an appointment for a group?
Yes. When booking, choose Group instead of Individual to add multiple people, services and preferred staff to the same appointment.
What happens if I book a time and the salon can't confirm it?
You'll be notified as soon as the salon responds. Time slots shown are based on the salon's live calendar, so this is rare, but you can always pick another time from My Bookings.
Managing your booking
Can I cancel or reschedule my booking?
Yes. Open My Bookings, select the appointment, and choose to reschedule or cancel. Each salon sets its own cancellation window, shown on the booking details.
How does Bytnt choose which salon to recommend?
Bytnt looks at your search, location, past bookings and real-time availability to suggest salons and time slots that are the best match for you.
Trust & safety
How do I know a salon on Bytnt is legitimate?
Every salon on Bytnt manages its own live calendar, services and staff profiles, and displays real customer ratings and reviews so you can check its track record before booking.
For salon owners
How do I list my salon on Bytnt?
Salon owners can sign up here to create a free partner account, add their services and staff, and start accepting online bookings.